What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Exceptional! My son was in Lansing, MI on June 22, 2015 for a concert at the Loft with friends. Having auto issues so far away from home, Traverse City, MI. I was very concerned and lost trying to help my son get his car cared for and running again. I had hopped onto the maps of Lansing, MI and verified where my son was with his broken down car, and noticed Ryan's Car and Auto Care on the map close to my son's location. So I called Ryan's Auto service station and explained the situation, Ryan was very helpful referring me to 2 other service stations who may be able to help me in this situation. This first place I called was able to refer me to their towing service and get my son's car in, and serviced within the day,and the charges $$$ were very acceptable, considering the distance from Traverse City, MI and Lansing, Michigan. THANK YOU SO MUCH Ryan for your awesome help with this issue.
Ryans took care of my 2004 dodge stratus SXT coupe named Emma Frost at a very reasonable price and I always got her back quickly. I just had my newer (2000 jeep grand Cherokee named Crimson Dynamo) checked out there too and again, quick and reasonably priced. These dudes do some good work and deserved the praise they receive.
I've been blown away by how great the service is at Ryan's. Everyone has always been super accommodating to how car-illiterate I am, and unlike so many other shops, never take advantage of this. The online car evaluation that they provide you is a huge perk as well