Best Auto Repair, Lansing

CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ryan's Auto Care is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ryan's Auto Care we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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Exceptional! My son was in Lansing, MI on June 22, 2015 for a concert at the Loft with friends. Having auto issues so far away from home, Traverse City, MI. I was very concerned and lost trying to help my son get his car cared for and running again. I had hopped onto the maps of Lansing, MI and verified where my son was with his broken down car, and noticed Ryan's Car and Auto Care on the map close to my son's location. So I called Ryan's Auto service station and explained the situation, Ryan was very helpful referring me to 2 other service stations who may be able to help me in this situation. This first place I called was able to refer me to their towing service and get my son's car in, and serviced within the day,and the charges $$$ were very acceptable, considering the distance from Traverse City, MI and Lansing, Michigan. THANK YOU SO MUCH Ryan for your awesome help with this issue.

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Ryans took care of my 2004 dodge stratus SXT coupe named Emma Frost at a very reasonable price and I always got her back quickly. I just had my newer (2000 jeep grand Cherokee named Crimson Dynamo) checked out there too and again, quick and reasonably priced. These dudes do some good work and deserved the praise they receive.

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I've been blown away by how great the service is at Ryan's. Everyone has always been super accommodating to how car-illiterate I am, and unlike so many other shops, never take advantage of this. The online car evaluation that they provide you is a huge perk as well

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